Before reporting an issue, please make sure your UpRev software and Cable firmware are up-to-date.
Update Software: Run the "UpRev Software Updater" found in your Start Menu in the "UpRev" folder.
Update Firmware: Run "Osiris" from "UpRev" folder. Osiris will automatically keep firmware updated.
UpRev software is updated very frequently (over 230 releases in 2013!) as we add support for more vehicles, new features, and bugfixes, so it is important to keep updated.
If you are still having issues after updating, please provide as much information about your issue as possible.
The more detailed and accurate information you are able to provide, the faster our support and development staff will be able understand and address your issue.